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Concepts


This article compiles explanations of the core terminology underlying the TrueWatch platform, covering concepts, data collection, features, deployment methods, and version billing, to help you quickly understand the platform's components and feature definitions.

Basic Concepts

Term Short Definition
Workspace An independent environment within TrueWatch for data monitoring, analysis, and collaboration. Data in different workspaces is isolated from one another
Data Source A source that provides data to TrueWatch, such as Infrastructure
Integration A feature that collects monitoring data from a specific technology stack (such as Kubernetes, MySQL) with one click through DataKit and ingests it into TrueWatch
Tags Key-value pairs defined for data, used to classify, filter, and manage data for more granular data query and analysis

Data Collection and Processing

Term
Short Definition
DataKit The unified data collector officially provided by TrueWatch, responsible for collecting metrics, logs, traces, and other data from various environments and reporting them
Pipeline A feature dedicated to processing data (such as logs), providing a series of processors (such as data masking) to process and transform data
DQL Debug Query Language, a proprietary data query language of TrueWatch, used to uniformly query and analyze multiple data types within the platform, including metrics, logs, and traces
DataFlux Func A function development, management, and execution platform launched by TrueWatch, supporting writing code in Python and publishing it directly, with automatic generation of HTTP API endpoints and no need to set up infrastructure such as web servers

Core Features

Term
Short Definition
Scenarios The core module for data visualization in TrueWatch, including multiple presentation forms such as Dashboards (comprehensive data monitoring views), Notes (analysis reports combining text and images), and Explorers (custom data query interfaces), supporting flexible construction of business monitoring scenarios
Event Center A unified event management platform that aggregates events triggered by all monitors, manually created events, and events synchronized from external systems
Incident (Legacy) A feature for workspaces that have not yet upgraded to the Incident Center, used to create and collaboratively handle Issues. After the upgrade, use the Incident Center. See Incident Upgrade Notes for details
Incident Center Aggregates incidents generated from monitoring events for dispatch, collaborative handling, and on-call response. See Incident Center for details
Error Center Aggregates application errors by error fingerprint to form error Issues with independent handling statuses; these are managed separately from legacy Incident Issues and Incident Center incidents. See Error Center for details
Unified Catalog Centrally manages entity assets and their relationships, such as systems, services, and hosts. Service assets can be viewed in the Entity List
Infrastructure Provides unified monitoring for infrastructure components including hosts, containers, cloud resources, and network devices, with real-time collection of performance metrics such as CPU, memory, disk, and network, and visualizes component relationships and health status through a resource topology map
Metrics Time-series data representing system status, including metric names, values, tags, and timestamps. TrueWatch supports automatic collection, storage, aggregation analysis, and visualization of metrics, covering system metrics, application metrics, and business metrics
Logs Text records generated during system operation. TrueWatch provides a one-stop service for log collection, parsing, indexing, storage, and retrieval, supporting full-text search, field filtering, pattern analysis, and real-time monitoring
Application Performance Monitoring (APM) Collects distributed tracing data to analyze performance bottlenecks of application services, providing service topology mapping, API response time statistics, error rate monitoring, and code-level performance diagnosis, with support for multiple languages such as Java, Python, and Go
Real User Monitoring (RUM) Collects real user experience data from Web, mobile apps, and mini programs, monitoring page load performance, user interaction behavior, API call quality, and frontend errors, with support for session recording and user journey analysis
Synthetic Monitoring Simulates user requests through globally distributed monitoring nodes to detect the availability and response performance of services such as websites, APIs, and ports, providing multi-region availability statistics, performance comparison analysis, and failure alerts
Security Monitoring Continuously monitors system security status, including security event log analysis, vulnerability scan result monitoring, abnormal login detection, and compliance policy checks, providing security posture assessment and risk alerts
CI Visualization An observability solution for continuous integration processes, monitoring key CI/CD pipeline metrics such as build status, execution duration, and success rate, visualizing pipeline topology and build trends, and supporting root cause analysis of build failures
Monitoring The core capability set of the TrueWatch platform, covering multiple dimensions including metric monitoring, log monitoring, trace monitoring, and user experience monitoring, providing a comprehensive system observability solution through a unified platform
Workspace Management Resource isolation and management units in a multi-tenant environment, supporting the creation of independent workspaces and the configuration of different member permissions, data collection policies, and monitoring rules to achieve project-level environment isolation and management
Cloud Billing A cloud resource cost management feature that aggregates billing data from multiple cloud platforms, providing resource consumption analysis, cost trend monitoring, cost allocation display, and optimization recommendations, with support for budget alerts and cost forecasting
Agent Monitoring Provides unified access for both Agent and LLM integrations, correlating requests with call chains to analyze execution processes, Token consumption, and output quality. See Agent Monitoring for details
TOBY AI The built-in AI operations assistant of TrueWatch, providing intelligent Q&A, anomaly analysis, root cause localization, optimization recommendations, and automated report generation based on platform data, lowering the barrier to operations and improving troubleshooting efficiency

Deployment and Usage

Term
Short Definition
TrueWatch SaaS A cloud service provided and operated by TrueWatch. Users do not need to install anything themselves and can start using it immediately after registration
TrueWatch Deployment Plan A version of TrueWatch that users can install and run in on-premises or private cloud environments
Client DCA DataKit Control App, a B/S architecture-based Web management system used to centrally manage DataKit, view running status, and manage configuration files, Pipelines, and more
Mobile App A mobile application officially released by TrueWatch, allowing users to view monitoring dashboards and receive alert notifications on phones or tablets, keeping track of system running status anytime, anywhere

Versions and Billing

Term Short Definition
Free Plan A zero-cost version provided by TrueWatch for individual users and learning purposes, supporting basic data collection and core feature experience, but with clear limitations on data retention duration, feature completeness, and technical support
Commercial Plan The standard paid version designed by TrueWatch for enterprise production environments, providing complete data collection capabilities, access to all functional modules, standard technical support, as well as data security assurance and basic SLA guarantees
Enterprise Plan A high-tier version customized by TrueWatch for large enterprise customers. In addition to all features of the Commercial Plan, it provides value-added services such as dedicated cluster deployment, custom feature development, a dedicated Customer Success Manager, and higher-level SLA guarantees
Billing Center A module within the TrueWatch platform for centrally managing and monitoring account billing, where users can view plan details, data consumption, and historical bills, and perform operations such as recharge and renewal
Payment Methods The procedures and methods for settling service fees between TrueWatch and users, including prepayment, postpayment, and contract-based settlement for enterprise users