Account Management¶

TrueWatch Billing Center account is a dedicated account used to manage billing-related activities for TrueWatch products. One billing center account can be associated with multiple workspace billings. Account management includes profile changes, password modifications, real-name authentication, and cloud account management.

Profile Changes¶

If there are personnel changes within the enterprise that require updates to the account information in the TrueWatch Billing Center, you can navigate to TrueWatch Account Management > Profile to modify the company name, industry, region, company description, contact person’s name, email, and phone number. The email and phone number are the login credentials for the billing center, so verification is required when changing them.

Change Email¶

In TrueWatch Account Management > Profile > Change Email, obtain and input the verification code from the current email, then click Confirm.

Input the new email address that needs updating, then obtain and input the verification code, and click confirm to successfully change the email.

Change Phone Number¶

In TrueWatch Account Management > Profile > Change Phone, obtain and input the verification code from the current phone number, then click Confirm.

Input the new phone number that needs updating, then obtain and input the verification code, and click Confirm to successfully change the phone number.

Login to Billing Center¶

After changing the new email or phone number, you can log in directly using the new email or phone number to Billing Center.

Secure Password Modification¶

If a password was set during registration in the billing center, you can modify it under Account Management > Security.

Real-Name Authentication¶

If you need to issue invoices through the billing center, you must first complete real-name authentication under Account Management > Real-Name Authentication before requesting invoices in Invoice Management.

Cloud Account Management¶

A cloud account is the cloud account information saved after subscribing via a cloud provider, which can be used for settling new workspaces. That is, multiple workspaces can use the same cloud account for settlement. TrueWatch Billing Center supports Amazon cloud accounts and Alibaba Cloud accounts. In Account Management > Cloud Accounts, you can view the subscribed cloud accounts and bind them to workspaces.