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Alibaba Cloud Marketplace Activation of TrueWatch Commercial Plan


This article introduces how to log in to TrueWatch after purchasing the Commercial Plan product on Alibaba Cloud by redirecting from Alibaba Cloud to the TrueWatch login page.

1. Purchase TrueWatch

  1. Log in to Alibaba Cloud Marketplace TrueWatch and click Activate Now;

  2. A prompt for Activating Pay-As-You-Go Service will appear. Agree to the terms and click Activate;

  3. A message will display Activation Request Submitted;

  4. Click Confirm to redirect to the Marketplace page, where you can view the activated TrueWatch instance.

2. Start Using TrueWatch

  1. In Marketplace > Purchased Services, you can view the activated service instance. Click Direct Login on the right side of the instance to go directly to TrueWatch.

  2. On the TrueWatch side, if the current Alibaba Cloud account ID is not bound to a TrueWatch Billing Center account, two scenarios may occur:

What is a Billing Center Account?

The Billing Center account is an independent account within the TrueWatch Billing Center platform used to manage Commercial Plan billing. It allows a single account to associate multiple workspaces for unified billing management.

The overall process is as follows:

No Billing Center Account

If you do not have a Billing Center account, click Next to automatically redirect to the registration page. After completing the registration process, you will obtain a TrueWatch account and a Billing Center account.

  1. Fill in basic information;

  2. Fill in company information;

  3. Select activation method: Enter the workspace name, choose the workspace language, and input Account ID and Product Instance ID;

  4. Click Activate to complete registration.

Existing Billing Center Account

If you already have a Billing Center account, click Next to directly enter the binding page:

Note

The site in the upper right corner of this page is unrelated to the Billing Center binding process. It only affects the site when creating a workspace later, and the site cannot be changed after creation.

Bind Billing Center Account

Enter the username of the Billing Center account and bind it via email verification.

Bind Workspace

Create Workspace

If no workspace is associated under the current Billing Center account, you need to create a workspace first. Since TrueWatch console and Billing Center are two independent platforms, you need to confirm whether you have registered TrueWatch and have a TrueWatch account.

If you have already registered a TrueWatch account and still need to create a workspace, go to Create Workspace > Have TrueWatch Account.

  1. Enter the workspace name;

  2. Choose the workspace language;

  3. Enter the email used to register the TrueWatch account;

  4. Enter the verification code;

  5. Agree to the terms;

  6. Click Create, and the workspace will be successfully created.

  7. After the workspace is created, you will automatically return to the binding page, showing Bound.

If you have not used TrueWatch services before, please register a TrueWatch account first. Go to Create Workspace > No TrueWatch Account.

  1. Enter the workspace name;

  2. Choose the workspace language;

  3. Enter the username;

  4. Enter and confirm the login password;

  5. Enter the email;

  6. Enter the verification code;

  7. Optionally enter the phone number;

  8. Agree to the terms;

  9. Click Register and Create Workspace;

  10. After the workspace is created, you will automatically return to the Bind TrueWatch Workspace page, showing Bound.

Bind Existing Workspace

If there is a bindable workspace under the TrueWatch Billing Center account, directly click Bind.

  1. Select the workspace to bind and click Bind;

  2. Click Confirm on the new page;

  3. It will now show Bound.

3. Successful Activation

After successfully binding the workspace, click Confirm to redirect to the login page. Enter the username and password to access the workspace and start using TrueWatch.

FAQs

How to Get Alibaba Cloud Master Account

Log in to Alibaba Cloud with the master account, enter the Alibaba Cloud console, and click the account avatar in the upper right corner to find the account ID.

How to Get Product Instance ID

After TrueWatch confirms the activation request on Alibaba Cloud Xinsuan, you will be redirected to the Alibaba Cloud purchased services list. Under the purchased TrueWatch service, you can view the Instance ID. Copy this Instance ID and enter it into the Product Instance ID field in the Change Billing Method dialog.