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Settlement and Billing

How does TrueWatch charge?

TrueWatch supports a pay-as-you-go billing model that starts for free, providing you with an out-of-the-box, fully observable cloud platform.

For more details, refer to Billing Method to see how TrueWatch charges.

What is the difference between TrueWatch Billing Center account settlement and cloud account settlement?

  • TrueWatch Billing Center Account Settlement: Direct recharge and settlement in the TrueWatch Billing Center. You can recharge the TrueWatch Billing Center account through cash, purchasing coupons, or prepaid cards;

What is Arbitrary Account Settlement?

Arbitrary account settlement refers to the ability to change the settlement method in the TrueWatch Billing Center without being restricted by the registration site, allowing you to choose any cloud account for settlement. For example, if your account is registered on the "China Region 1 (Hangzhou)" site and defaults to Alibaba Cloud Account Settlement, but if you enable arbitrary account settlement, you can choose "Amazon Web Services Account Settlement."

If you wish to activate this feature, please contact your account manager.

How to change the settlement method?

You can select Change Settlement Method under Workspace Management in the TrueWatch Billing Center.

How to recharge?

  • If you are using TrueWatch Billing Center account settlement, you can recharge the TrueWatch Billing Center account through cash, purchasing coupons, or prepaid cards;

  • If you are using cloud account settlement, you can recharge directly within the cloud account.

For more details, refer to Account Wallet.

How to view the bill details?

The TrueWatch Billing Center provides bill management, including monthly bills, consumption details, income and expenditure details, coupon details, and prepaid card details management.

For more details, refer to Bill Management.

How to assign billing and payment handling permissions only to relevant financial personnel?

This will be linked with TrueWatch Workspace > Member Management.

Enter Management > Member Management > Role Management > Add Role, name this role as ["Finance"], and select the permission for [Service Charges & Billing]:

When inviting target members, select the member role assigned upon joining:

If the target member is already in the current workspace, you can directly edit their role under Management > Member Management.