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Billing and Charges

How does TrueWatch charge?

TrueWatch supports a free start, pay-as-you-go, and usage-based billing model, providing you with an out-of-the-box, globally monitored cloud platform.

For more details, refer to Billing Methods to see how TrueWatch charges.

Site-Related

How to use USD settlement for workspaces under the domestic site?{#switch}

Please contact your account manager.

How to switch from RMB to USD settlement for the Commercial Plan under the domestic site?

Please contact your account manager.

How to use RMB settlement for workspaces under the Hong Kong and international sites?

Please contact your account manager.

How to switch from USD to RMB settlement for the Commercial Plan under the Hong Kong and international sites?

Please contact your account manager.

What is the difference between TrueWatch Billing Center account settlement and cloud account settlement?

What is arbitrary account settlement?

Arbitrary account settlement means that when you change the settlement method in the TrueWatch Billing Center, you are not restricted by the registration site and can choose any cloud account for settlement. For example, if your account is registered in the "China Region 1 (Hangzhou)" site, the default settlement method is Alibaba Cloud account settlement. However, if arbitrary account settlement is enabled, you can choose "Amazon Cloud account settlement."

To enable this, please contact your account manager.

How to change the settlement method?

You can go to the TrueWatch Billing Center Workspace Management and select Change Settlement Method.

How to recharge?

  • If you use the TrueWatch Billing Center account settlement, you can recharge your TrueWatch Billing Center account through cash recharge, purchasing vouchers, or prepaid cards.
  • If you use cloud account settlement, you can directly recharge in the cloud account.

For more details, refer to Account Wallet.

How to view billing details?

The TrueWatch Billing Center provides billing management, including monthly bills, consumption details, income and expenditure details, voucher details, and prepaid card details.

For more details, refer to Billing Management.

How to grant billing and payment processing permissions only to enterprise finance personnel?

This will be linked to the TrueWatch Workspace > Member Management feature.

Go to Management > Member Management > Role Management > Add Role, name the role "Finance," and select the Billing permission:

When Inviting Target Members, choose to assign this role to the member upon joining:

If the target member is already in the current workspace, you can directly edit the role in Management > Member Management.